Parent update
Thursday 26 March 2020
Free School Meal Guidance
Please read the following guidance for Free School Meals if you think that you may be entitled to them: 
Guidance on applying for Free School Meals.pdf
Ark Victoria Academy will apply on your behalf once you complete the application and submit all backup documentation required and you will receive email confirmation whether you are or are not eligible, eligibility is from the day your application is successfully processed.
Notice to Universal Infant Free School Meals Parents
Unfortunately we will no longer be providing vouchers for UIFSM following the latest Government guidance. If you feel your child is entitled to benefits related Free School Meals then please complete the application form in this area of the website and email it along with all the evidence required to d.rimmer@arkvictoria.org and she will process the application on your behalf and confirm whether entitlement is approved. Please see the latest Government guidance in this area of the website for further information
Notice to Free School Meals Parents
From Monday 20th April, we will be changing the daily value for vouchers covering FSM for your children to £3.00 per day, following the latest Government guidelines. We will be issuing new vouchers from Monday 20th April, using the National Scheme via email. Please see the latest Government guidance FAQ’s in this area of the website for further information.
Please check your junk mail if you have not received your new vouchers which will be issued on a weekly basis from noreply@edenred.co.uk Subject Redeem your school meal voucher
If you are having eCode errors you may have entered the incorrect eCode. Please try to enter your eCode again. If your code is still not accepted, please delete the browsing history on your device – as your device may be storing the incorrect code in its memory. If you are still experiencing problems, please use the following contact details for further support:
https://www.edenred.co.uk/contact-us/
We will never ask parents for their bank details and all FSM funding will be distributed via Asda vouchers which we have already shared with parents.Free School Meals Application Form.pdf
Please use our guide to help you redeem your free school meal food vouchers: How to redeem FSM Vouchers.pdf
Government Guidance Free School Meals 31st March 2020.pdf
FSM Voucher FAQ’s English Version.pdf
FSM Voucher FAQ's Arabic Version.pdf
FSM Voucher FAQ's Bangla Version.pdf
FSM Voucher FAQ's Urdu Version.pdf
How to whitelist an email address.pdf
If you are having issues with redeeming your food vouchers please contact Edenred using the number below
0333 400 5932
Goverment extension for FSM: Extension of FSM eligibility.pdf
If you are finding it difficult to obtain food please visit the following sites which may be able to support:
https://sparkhill.foodbank.org.uk/
http://ladywoodfoodbank.org.uk/index.html
